RETURNS & EXCHANGES 

We use standard sizes to help you pick the perfect outfit. However if you still want to swap your outfit for another size or style then you may return them at SAND, Plot Number- 574, Sector-43, Golf Course Road, Gurgaon- 122002, Haryana, India within 30 Days in its original box packing and the invoice. Please mention your desired exchange along with the size on the invoice as well. You may also mail us on care@sandbyshirin.com for the same.

Is my product eligible for refunds?
We have a 30 days refunds and exchange policy as long as the product/s are
unused, unwashed and returned with all original packaging and tags.

How do I return my product?
You may return them at SAND, Plot Number- 574, Sector-43, Golf
Course Road, Gurgaon- 122002, Haryana, India within 30 Days in its original box packing and the invoice. Please mention your desired exchange along with the size on the invoice as well. You may also mail us on care@sandbyshirin.com for the same.


Important thing to keep in mind while sending back the product for return:
All items must have the original tags, and should be unworn, unwashed, and
undamaged with no smell of perfume, deodorant or detergent.
All items should be free of make – up or tan marks
Please ensure correct pieces for return are sent.

I just returned my order. When will I receive my refund?
Refunds will be issued only if the returned products reach us as per our return
guidelines. Refunds are issued via the original payment method and will normally appear within 10 working days, depending on the processing time of your payment provider. If you selected Cash on Delivery, please email your account to us at care@sandbyshirin.com. We will process the refund in 7-10 business days.

Swimwear & Swimsuit will not qualify for returns & refunds.