RETURNS & EXCHANGE

RETURNS & EXCHANGES 
We use standard sizes to help you pick the perfect size. However if you still want to swap your items for another size or style then you may return them at:
SAND by Shirin
Plot number- 120, Phase- 4,
Udyog Vihar, Sector 18, Gurugram- 122016, Haryana.
Ph: 99717 32266
Within 30 Days along with the tags in its original box packing along with the invoice. Please mention your desired exchange piece along with the size on the invoice. The exchange piece must be of similar or higher value. We can also issue you a credit note if you choose to delay your purchase for the exchange items. You may also mail us on care@sandbyshirin.com for the same.

Note: No exchange & No return on Sale items.

Important thing to keep in mind while sending back the product for return:
∙ All items must have the original tags, and should be unworn, unwashed, and
  undamaged with no smell of perfume, deodorant or detergent.
∙ All items should be free of make – up or tan marks

*We do not entertain refund & cancellation requests. 
*Altered outfits will not be eligible for exchange.
*We do not entertain returns & exchanges on international orders.
*Under our policy, you may exchange the size of your purchased product up to three times. (For Domestic Orders Only!) 

Swimwear/Bikini will not qualify for returns & refunds.

Please Note- During festivals, Pandemics or adverse weather conditions your shipment could get delayed. We ensure you that we will try our best to have your parcel delivered to you in good time.